Be Informed!

Email and Text Reminders

Get reminders for:
  • New messages
  • Prescription refills

Login > Account > Email Alerts/Mobile Alerts

Benefit Question?

Contact Us

We can help!
  • Login > Messages & Activities
  • Call Customer Service at 855-699-4445

Health Question?

Talk to a Health Coach

Send a secure message
  • Login > Messages & Activities
  • Call a Health Coach at 855-699-4445
    Mon-Fri: 7 a.m.–10 p.m. (CT)
    Sat: 8 a.m.–Noon (CT)

On the Go?

PopSpring Wellness mobile app

It's FREE!
  • Mobile access to your health and wellness tools
  • Download from: iTunes/Google Play and search 'PopSpring Wellness'

About Your Member Portal

Register today to access tools that let you engage in your health care, anytime and anywhere! You’ll gain access to a secure site where you can do so many things – from viewing your claims, to accessing a digital health coach. And you won’t be alone. From your password-protected member site, you can also communicate with a customer service rep if you have questions or issues about your eligibility or coverage or privately message a nurse about a health concern. Depending on your plan, you may have other tools available like a health risk assessment quiz, access to a wellness program, incentive programs, and more.


  • Single point of access to all employer-sponsored health & wellness services
  • Anytime access online or via the PopSpring Wellness mobile app for iPhone or Android
  • Email and SMS text alerts and reminders
  • Real-time claims manager
  • Real-time medicine cabinet with alternative Rx therapy descriptions and costs
  • HIPAA-compliant family access
  • Health Risk Assessments and reporting; Digital health coaching
  • Telemedicine service
  • Care Management with secure messaging and chat with language translation

*All plans may not offer all features.